Selangor residents will soon be able to post pictures of illegal-dumping sites, pot holes, fallen trees and other urban living woes via an app, which is to be launched this Friday. – The Malaysian Insider file pic, January 7, 2015.Gone are the days when a phone call to the municipal council to lodge a complaint about pot holes or illegal rubbish dumping goes unanswered or is passed around.A smart phone and web-based app for Selangor residents to post pictures of illegal-dumping culprits, pot holes, fallen trees and other urban living woes will be launched on Friday as a tool to help local councils respond more swiftly as well as be more transparent and accountable.The CleanMyCity app, which will be deployed as a pilot project first in the Petaling Jaya City Council (MBPJ), is also part of efforts to strengthen the public's role as a key stakeholder in shaping municipal and government policies.The app is an initiative of the Centre to Combat Corruption and Cronyism (C4), which is working together with the MBPJ and the Selangor government.C4 head Cynthia Gabriel said the app would feature a public notice board to post complaints of illegal rubbish dumps, pot holes, flash floods and fallen trees.There will also be a catch-the-culprit module where residents can snap and upload photos of contractors illegally dumping rubbish or construction material.Complaints and how long it takes for them to be resolved can be tracked, while backlogs will be brought up by councillors during meetings with MBPJ officers.“Complaints are supposed to be resolved within 48 hours. That is the promise. So those that are still pending can be used as evidence when we meet officers."She said MBPJ and C4 were still working on ways to integrate CleanMyCity complaints to MBPJ’s own e-aduan or online complaint system.The aim is for the tool to be used by the public as key stakeholders in shaping and influencing government policy, said Cynthia who is also an MBPJ councillor.“When the public is a key stakeholder they can recommend policy proposals and how to use MBPJ’s budget," said Gabriel.For instance, illegal dumping grounds can be turned into parks or green areas so that people will use them and dissuade contractors from turning them disposal sites.City council officers, Gabriel said, have been receptive to the initiative and were particularly interested in the catch-a-culprit module as PJ has had a problem with enforcement against illegal dumping.The Selangor executive councillor in charge of local councils Ean Yong Hian Wah is expected to launch the app this Friday.“PJ is the pilot project but the state government is studying its effectiveness because it wants to deploy the system in all 12 of its municipalities.“Because everyone has a smart phone nowadays, we want them to use it for something good and to connect to the government." – January 7, 2015.
Wednesday, January 7, 2015
New app for Selangor public to nab illegal dumpers, fix pot holes
Selangor residents will soon be able to post pictures of illegal-dumping sites, pot holes, fallen trees and other urban living woes via an app, which is to be launched this Friday. – The Malaysian Insider file pic, January 7, 2015.Gone are the days when a phone call to the municipal council to lodge a complaint about pot holes or illegal rubbish dumping goes unanswered or is passed around.A smart phone and web-based app for Selangor residents to post pictures of illegal-dumping culprits, pot holes, fallen trees and other urban living woes will be launched on Friday as a tool to help local councils respond more swiftly as well as be more transparent and accountable.The CleanMyCity app, which will be deployed as a pilot project first in the Petaling Jaya City Council (MBPJ), is also part of efforts to strengthen the public's role as a key stakeholder in shaping municipal and government policies.The app is an initiative of the Centre to Combat Corruption and Cronyism (C4), which is working together with the MBPJ and the Selangor government.C4 head Cynthia Gabriel said the app would feature a public notice board to post complaints of illegal rubbish dumps, pot holes, flash floods and fallen trees.There will also be a catch-the-culprit module where residents can snap and upload photos of contractors illegally dumping rubbish or construction material.Complaints and how long it takes for them to be resolved can be tracked, while backlogs will be brought up by councillors during meetings with MBPJ officers.“Complaints are supposed to be resolved within 48 hours. That is the promise. So those that are still pending can be used as evidence when we meet officers."She said MBPJ and C4 were still working on ways to integrate CleanMyCity complaints to MBPJ’s own e-aduan or online complaint system.The aim is for the tool to be used by the public as key stakeholders in shaping and influencing government policy, said Cynthia who is also an MBPJ councillor.“When the public is a key stakeholder they can recommend policy proposals and how to use MBPJ’s budget," said Gabriel.For instance, illegal dumping grounds can be turned into parks or green areas so that people will use them and dissuade contractors from turning them disposal sites.City council officers, Gabriel said, have been receptive to the initiative and were particularly interested in the catch-a-culprit module as PJ has had a problem with enforcement against illegal dumping.The Selangor executive councillor in charge of local councils Ean Yong Hian Wah is expected to launch the app this Friday.“PJ is the pilot project but the state government is studying its effectiveness because it wants to deploy the system in all 12 of its municipalities.“Because everyone has a smart phone nowadays, we want them to use it for something good and to connect to the government." – January 7, 2015.
Subscribe to:
Post Comments
(
Atom
)
No comments :
Post a Comment